
Md Abbas Ali Ansari
• A highly motivated and customer-focused individual with [4 years] of experience in delivering exceptional customer service for various... | Hyderabad, Telangana, India
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Md Abbas Ali Ansari’s Emails ab****@te****.com
Md Abbas Ali Ansari’s Phone Numbers No phone number available.
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Md Abbas Ali Ansari’s Location Hyderabad, Telangana, India
Md Abbas Ali Ansari’s Expertise • A highly motivated and customer-focused individual with [4 years] of experience in delivering exceptional customer service for various role as Client Support, Technical Support, Customer Engagement, Passenger Service Agent etc. Committed to ensuring every customer interaction results in satisfaction and a positive brand experience. • Experienced and detail-oriented analyst with a proven track record of driving process improvements and enhancing customer service operations within Teleperformance's dynamic call center environment. • Excellent verbal and written communication skills with the ability to empathize with customers, actively listen to their needs, and provide clear and concise solutions. • Approach each customer interaction with a positive attitude and a genuine desire to assist, leaving a lasting, positive impression. • Analysts communicate the significance of the data presented in reports and dashboards to management and other stakeholders. They play a vital role in translating data-driven insights into actionable strategies and decisions. • Proven track record in effectively resolving customer issues and inquiries, demonstrating strong problem-solving and critical thinking abilities. Committed to finding solutions that balance customer needs with business objectives. • A team player who collaborates seamlessly with colleagues to share insights, best practices, and provide a unified and outstanding service to customers. • Committed to continuously measuring and improving customer satisfaction by analyzing customer feedback and identifying areas for enhancement in the service process. • Experienced in mentoring and coaching team members to improve customer service skills and achieve department goals. • Committed to identifying process improvements and providing valuable input for enhancing the customer service experience.
Md Abbas Ali Ansari’s Current Industry Maarz Communications
Md Abbas
Ali Ansari’s Prior Industry
Celebi Airport Services
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Teleperformance
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Tech Mahindra
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Maarz Communications
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Work Experience

Maarz Communications
Subject Matter Expert
Mon Jan 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Maarz Communications
Team Leader
Mon Jan 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Maarz Communications
Call Center Operator
Wed Nov 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Tech Mahindra
Senior Technical Support Associate
Sat Oct 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jun 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Teleperformance
Analyst
Tue Feb 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Celebi Airport Services
Passenger Service Agent
Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)